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How the site works

For the best view of this site, set your computer screen resolution to 800 x 600.

How the information is organized

Buttons

At the top of each screen, you'll see two sets of buttons. From the top set, you can choose to:

• go directly to Sun Life's website, where you can get personal information on your claims,
  
• see the site map (a sort of "table of contents" of this site that links directly to each section),
  
• review this outline of how the site works, and
  
• switch from any page of the site to the same page in the other language.

The bottom set of buttons takes you to:

• the glossary, to find the definition of underlined terms,
• plan forms,
  
• bulletins on topics of interest concerning the plan and health care in general, and
  
• a listing of useful sites on the Internet that you may wish to visit.
  

On the right-hand side, just below the bottom buttons, is a breadcrumb trail, which tracks your movements through the site as you click from screen to screen. This string of page or section titles shows you where you've been, where you are, and how you got there. By clicking on any of the titles, which are separated by arrows, you can return to that page or section immediately.

Left-hand navigation links

On the left side of your screen, you will see three links:

• "What's new" will give you up-to-date information as site content changes, for example, when a new PSHCP bulletin is issued,
  
• "Administration Authority " will provide access to documents concerning the Administration Authority,
  
• "Plan details" takes you directly into information about the plan, with a series of sub-headings that appear when you click on this link. Once you click on a sub-heading, a list of the questions answered in that section appears under the sub-heading title in the centre of your screen.
  

How to find information

The best way to find anything is to jump in and give it a try!

Here's what you need to know to help you get started.

• When you click on any underlined word in the text or in the menus, you will find more information or a definition.
  
• Sometimes a page on the site has more information on it than appears at first glance. Use the scroll bar located on the far right side of your screen to move right to the bottom of the screen.
  
• The "Back" function on your browser's navigation bar and the breadcrumb trail let you go back anytime to previous screens you've visited.
  

Here are a couple of ways you can find information on the site.

• Check out the site map, for a listing of the sections of the site and the contents within each section.
  
• Click on one of the sub-sections under "Plan details", for example, and you will see a link to each of the topics under that sub-section.

How to print information

If you want to print any section of the site, simply use the print feature of your browser. You may need to adjust the margins on your page, however, to make sure that titles or sections don't break at the bottom of the page.

If you wish to print a PDF file (for example, a form or bulletin), first click on the underlined name of the document. The Acrobat Reader software will open the file automatically. Then click on the Print button located on the Acrobat Reader tool bar, to print the document.